The knowledge base
eSIM & connectivity
Installation, activation & mobile data.
3 guides
Installing your eSIM for the first time
Have a reliable internet connection and your order’s installation instructions ready.
Your eSIM is installed, but mobile data is not working
Check the settings against the instructions for the specific plan you purchased.
Can I move my eSIM to another phone?
Transfer and reinstallation support depend on the provider and the individual plan.
