Tell us which service and which details need updating so the request reaches the right account.

Use the correct account

Your accounts for hosting, eSIM, and other services may be separate. Identify the specific service and account reference.

Request the change

Use the service’s account settings when available, or open a billing ticket explaining the required update. We may need to verify your authority to make the change.

Issued invoices

If a change affects an invoice already issued, include the invoice reference and explain the correction needed. The appropriate process will be confirmed for your case.

Share only the information needed for the change.