/* Human & Warm. Canonical visual layer, shared by WordPress and the preview. */
:root {
  color-scheme: light;
  --paper: #faf7f0;
  --surface: #fffdf8;
  --ink: #20382a;
  --muted: #5d6b60;
  --line: #dedfd2;
  --rule: #a3b19e;
  --accent: #2a4b35;
  --accent-text: #fffdf5;
  --soft: #edf0e5;
  --blue-soft: #e4ecdd;
  --footer: #1b3325;
  --rust: #964523;
  --serif: Georgia, 'Times New Roman', serif;
  --sans: -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  --shadow: 0 12px 34px #253a2b09;
}
:root[data-theme=dark] {
  color-scheme: dark;
  --paper: #142019;
  --surface: #1b2b21;
  --ink: #f5f1e7;
  --muted: #bbc9bb;
  --line: #3b5040;
  --rule: #84987e;
  --accent: #c8dfbd;
  --accent-text: #17291c;
  --soft: #25392b;
  --blue-soft: #304b34;
  --footer: #101b14;
  --rust: #efb58f;
  --shadow: 0 14px 35px #0002;
}
html { scroll-padding-top: 112px; }
body { font-family: var(--sans); font-size: 1rem; line-height: 1.7; }
h1, h2, h3 { font-weight: 400; }
h1, h2, h3, p, dd, .footer-domain { overflow-wrap: anywhere; }
.warm-content > *, .warm-faq > *, .warm-conversation > *, .form-layout > *, .footer-top > * { min-width: 0; }
.wrap { width: min(1280px, calc(100% - 96px)); }
.eyebrow { font: 500 .75rem/1.5 var(--sans); letter-spacing: 1.6px; }
.text-link { border: 0; color: var(--rust); font-size: .875rem; font-weight: 500; padding: 0; text-decoration: underline; text-underline-offset: 5px; }
.text-link:hover { color: var(--ink); }
.button { border-radius: 9px; font-size: .9375rem; min-height: 48px; padding: 13px 21px; font-weight: 500; transition: background .2s, box-shadow .2s, transform .2s; }
.button-dark { background: var(--accent); color: var(--accent-text); border-color: var(--accent); }
.button-dark:hover { background: color-mix(in srgb, var(--accent) 88%, var(--ink)); box-shadow: var(--shadow); transform: translateY(-1px); }
.button-light { background: var(--surface); color: var(--ink); }
.button-light:hover { background: var(--soft); }
/* A quiet, persistent navigation and one clearly visible support action. */
.warm-header { position: sticky; top: 0; border-bottom: 1px solid var(--line); background: color-mix(in srgb, var(--paper) 94%, transparent); backdrop-filter: blur(14px); }
.warm-header-inner { display: flex; align-items: center; min-height: 86px; gap: 26px; }
.brand { gap: 12px; flex-shrink: 1; min-width: 0; }
.brand-name { min-width: 0; overflow-wrap: anywhere; }
.brand-name { font: 400 1.75rem/1.1 var(--serif); letter-spacing: -.8px; }
.brand-subtitle { display: block; font: .75rem/1.5 var(--sans); letter-spacing: .25px; color: var(--muted); margin-top: 6px; }
.brand-symbol { width: 41px; height: 46px; }
.brand-symbol img { width: 91px; max-width: none; left: -25px; top: -22px; height: auto; }
.brand-custom img { width: 45px; height: 45px; object-fit: contain; }
.brand-symbol, :root[data-theme=dark] .brand-symbol, .brand-custom { background: transparent; border-radius: 0; }
:root[data-theme=dark] .brand-symbol img, :root[data-theme=dark] .brand-custom img { filter: brightness(1.65); }
.warm-header .desktop-nav { margin-left: auto; gap: 24px; min-height: 86px; }
.desktop-nav a { font-size: .875rem; color: var(--muted); white-space: nowrap; }
.desktop-nav a:after { bottom: 20px; height: 1px; background: var(--ink); }
.desktop-nav a.active, .desktop-nav a[aria-current=page], .desktop-nav a:hover { color: var(--ink); }
.header-actions { align-items: center; gap: 12px; }
.header-ticket { padding: 10px 17px; border: 1px solid var(--line); border-radius: 8px; font-size: .875rem; font-weight: 500; white-space: nowrap; background: var(--surface); }
.header-ticket:hover { background: var(--accent); color: var(--accent-text); border-color: var(--accent); }
.theme-toggle { border: 0; width: 44px; height: 44px; border-radius: 50%; }
.theme-toggle:hover, .menu-toggle:hover { background: var(--soft); }
.gm-nav-list { display: flex; list-style: none; padding: 0; margin: 0; gap: 24px; align-items: center; }
.admin-bar .warm-header { top: 32px; }
.mobile-nav { font-size: 1rem; padding-top: 0; }
.mobile-nav a { padding: 13px 0; }
.language-menu { position: relative; }
.language-menu summary { display: flex; align-items: center; gap: 7px; cursor: pointer; padding: 10px 5px; font-size: .875rem; list-style: none; white-space: nowrap; border-radius: 6px; }
.language-menu summary::-webkit-details-marker { display: none; }
.language-menu summary:focus-visible { outline: 3px solid var(--rust); outline-offset: 3px; }
.language-menu summary svg { width: 18px; height: 18px; }
.language-menu nav { position: absolute; right: 0; top: calc(100% + 8px); min-width: 160px; display: grid; padding: 7px; border: 1px solid var(--line); background: var(--surface); border-radius: 10px; box-shadow: 0 12px 36px #0002; }
.language-menu nav a, .language-menu nav button { background: transparent; text-align: left; font-size: .9375rem; padding: 11px 12px; border-radius: 6px; }
.language-menu nav [aria-current], .language-menu nav a:hover, .language-menu nav button:hover { background: var(--soft); }
.footer-legal { flex-wrap: wrap; justify-content: flex-end; }
.footer-legal button { padding: 0; background: transparent; font: inherit; }
.legal-page { max-width: 820px; margin: 0 auto; }
.legal-page .page-title { font-size: clamp(2.5rem,5vw,4.4rem); overflow-wrap: anywhere; }
.legal-prose { padding-top: 30px; }
.legal-prose section { padding-block: 25px; border-top: 1px solid var(--line); }
.legal-prose h2 { font: 400 1.7rem/1.3 var(--serif); margin-bottom: 16px; }
.legal-prose p { font-size: 1rem; line-height: 1.85; margin-bottom: 16px; color: var(--ink); }
.legal-prose a { text-decoration: underline; text-underline-offset: 3px; }
.legal-details { display: grid; grid-template-columns: minmax(150px,.8fr) 1.6fr; gap: 12px 28px; font-size: 1rem; }
.legal-details dt { color: var(--muted); }
.legal-details dd { margin: 0; overflow-wrap: anywhere; }
.legal-review-note { background: var(--soft); border-left: 3px solid var(--rust); padding: 20px 24px; margin-top: 24px; border-radius: 0 8px 8px 0; }
.legal-review-note p { font-size: .9375rem; margin-top: 7px; line-height: 1.7; }
.legal-pending { color: var(--rust); font-style: italic; }
.legal-date { font-size: .875rem!important; color: var(--muted)!important; }
.form-privacy-note { margin: 20px 0; padding: 18px; background: var(--soft); border-radius: 8px; font-size: .875rem; line-height: 1.7; }
.form-privacy-note p { font-size: inherit; }
.form-privacy-note a { text-decoration: underline; }
.privacy-dialog { width: min(660px,calc(100% - 32px)); max-height: calc(100dvh - 40px); overflow: auto; border: 1px solid var(--line); border-radius: 14px; padding: 28px; color: var(--ink); background: var(--paper); }
.privacy-dialog::backdrop { background: #071a1580; backdrop-filter: blur(3px); }
.privacy-heading { display: flex; align-items: flex-start; justify-content: space-between; gap: 18px; margin-bottom: 20px; }
.privacy-heading h2 { font: 400 2rem/1.15 var(--serif); }
.privacy-option { display: flex; align-items: flex-start; gap: 24px; justify-content: space-between; padding-block: 20px; border-top: 1px solid var(--line); }
.privacy-option h3, .privacy-option strong { font-size: 1rem; font-family: var(--sans); font-weight: 600; }
.privacy-option p { font-size: .9375rem; line-height: 1.7; margin-top: 6px; }
.privacy-option > span { font-size: .875rem; color: var(--muted); white-space: nowrap; }
.privacy-option input { width: 22px; height: 22px; flex: 0 0 auto; accent-color: var(--accent); margin-top: 4px; }
.privacy-actions { display: flex; flex-wrap: wrap; gap: 12px; margin: 24px 0; }
.privacy-actions button { flex: 1; }
.privacy-reset-note { font-size: .875rem; line-height: 1.7; margin-bottom: 12px; }
.privacy-dialog [role=status] { margin-top: 16px; font-size: .9375rem; color: var(--ink); }
@media (max-width: 1120px) { .warm-header .desktop-nav { display: none; } .warm-header .menu-toggle { display: inline-flex; } .header-actions { margin-left: auto; } }
@media (max-width: 560px) {
  .warm-header-inner { gap: 8px; } .header-actions { gap: 2px; } .language-menu summary { width: 34px; justify-content: center; } .language-menu summary > span { display: none; }
  .brand-name { font-size: 1.25rem; letter-spacing: -.4px; } .brand-subtitle { font-size: .6875rem; } .brand { gap: 8px; }
  .legal-details { grid-template-columns: 1fr; gap: 5px; } .legal-details dd { margin-bottom: 14px; }
  .footer-legal { justify-content: flex-start; gap: 14px 22px; }
  .privacy-dialog { padding: 22px; } .privacy-option { gap: 12px; } .privacy-option > span { white-space: normal; text-align: right; }
}
/* The photograph has its own space. Search stays readable in both modes. */
.warm-hero { position: relative; min-height: 484px; background: var(--paper); }
.hero-photo { position: absolute; inset: 32px max(24px, calc((100vw - 1280px)/2)) 32px 53%; overflow: hidden; border-radius: 18px 18px 64px 18px; }
.hero-photo img { width: 100%; height: 100%; display: block; object-fit: cover; object-position: 66% center; }
.hero-photo:after { content: none; }
:root[data-theme=dark] .hero-photo img { filter: brightness(.83) saturate(.85); }
.hero-content { position: relative; padding-block: 44px 45px; }
.hero-content > .eyebrow { margin-bottom: 18px; color: var(--rust); }
.hero-content h1 { font: clamp(2.8rem, 4.6vw, 4.7rem)/1.06 var(--serif); letter-spacing: -2px; max-width: 50%; text-wrap: balance; }
.warm-stroke { display: block; width: 48px; height: 2px; background: var(--rust); margin-top: 23px; }
.warm-intro { font-size: 1.0625rem; line-height: 1.7; color: var(--muted); max-width: 45%; margin-top: 18px; }
.hero-content .hero-search { width: 47%; margin-top: 26px; z-index: 25; }
.search-heading { display: block; margin-bottom: 9px; color: var(--ink); font: 500 .875rem/1.5 var(--sans); letter-spacing: 0; }
.search-box { background: var(--surface); border: 1px solid var(--line); border-radius: 10px; min-height: 58px; gap: 12px; padding-left: 17px; box-shadow: 0 3px 12px #16281c04; }
.search-box input, .hero-content .search-box input { font-size: 1rem; padding-block: 17px; }
.search-box:focus-within { outline: 2px solid var(--accent); outline-offset: 3px; }
.search-submit, .hero-content .search-submit { font-size: .875rem; font-weight: 600; min-width: 78px; width: auto; height: auto; min-height: 48px; align-self: stretch; padding-inline: 13px; margin: 4px -12px 4px 0; border-radius: 7px; }
.popular-searches { gap: 14px; font-size: .8125rem; margin-top: 15px; }
.popular-searches > span { font: .75rem/1.5 var(--sans); letter-spacing: 0; text-transform: none; }
.popular-searches a { border: 0; text-decoration: underline; text-underline-offset: 4px; text-decoration-color: var(--line); }
.search-suggestions { border-color: var(--line); border-radius: 12px; box-shadow: 0 18px 44px #14291d21; overflow: hidden; background: var(--surface); }
.search-suggestions a { padding: 15px 18px; font-size: .9375rem; }
.search-suggestions a small { font-size: .75rem; }
.search-suggestions a[aria-selected=true], .search-suggestions a:focus-visible { background: var(--soft); outline-offset: -3px; }
.search-suggestions .suggestions-footer { font-size: .875rem; padding-block: 14px; background: var(--soft); }
.search-result-status { padding: 15px 18px; font-size: .875rem; }
/* Three routes to support, with ticket creation as the primary action. */
.warm-actions { border: 0; background: var(--paper); }
.warm-actions > .wrap { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; padding-block: 0 18px; }
.warm-actions a { display: flex; align-items: center; gap: 17px; padding: 24px; border: 1px solid var(--line); border-radius: 12px; background: var(--surface); transition: transform .2s, border-color .2s, box-shadow .2s; }
.warm-actions a:first-child { background: var(--accent); color: var(--accent-text); border-color: var(--accent); }
.warm-actions a:first-child small { color: inherit; opacity: .85; }
.warm-actions a:hover { transform: translateY(-3px); box-shadow: var(--shadow); border-color: var(--rule); }
.warm-actions a > svg { width: 28px; height: 28px; stroke-width: 1.3; }
.warm-actions strong { display: block; font: 1.6rem/1.2 var(--serif); }
.warm-actions small { display: block; color: var(--muted); font-size: .875rem; margin-top: 6px; line-height: 1.5; }
/* Service directory and useful starting points. */
.warm-content { display: grid; grid-template-columns: minmax(0, 1.85fr) minmax(0, 1fr); gap: 34px; margin-top: 34px; }
.warm-section-heading { display: flex; align-items: baseline; justify-content: space-between; gap: 18px; margin-bottom: 20px; }
.warm-section-heading h2 { font: 1.85rem/1.2 var(--serif); letter-spacing: -.6px; }
.warm-service-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
.warm-service { display: flex; align-items: flex-start; gap: 15px; padding: 20px; background: var(--surface); border: 1px solid var(--line); border-radius: 11px; min-height: 127px; transition: background .2s, border-color .2s, box-shadow .2s; }
.warm-service > svg { width: 38px; height: 38px; padding: 8px; stroke-width: 1.4; background: var(--soft); color: var(--accent); border-radius: 8px; }
.warm-service > span { min-width: 0; }
.warm-service h3 { font: 1.25rem/1.25 var(--serif); letter-spacing: -.2px; }
.warm-service p { font-size: .875rem; margin-top: 8px; line-height: 1.55; }
.warm-service:hover { border-color: var(--rule); background: var(--soft); box-shadow: var(--shadow); }
.warm-service-note { display: flex; align-items: flex-start; gap: 10px; margin-top: 22px; }
.warm-service-note > svg { width: 18px; height: 18px; margin-top: 4px; color: var(--muted); }
.warm-service-note p { font-size: .875rem; line-height: 1.7; }
.warm-service-note a { color: var(--rust); text-decoration: underline; text-underline-offset: 4px; }
.warm-popular { padding: 27px; border-radius: 14px; background: var(--soft); align-self: start; }
.warm-popular .warm-section-heading { margin-bottom: 5px; }
.warm-popular .warm-section-heading h2 { font-size: 1.65rem; }
.warm-guide { display: flex; gap: 14px; padding: 25px 0; border-bottom: 1px solid var(--line); }
.warm-guide:last-child { border: 0; padding-bottom: 5px; }
.warm-guide > svg { width: 23px; height: 23px; stroke-width: 1.25; margin-top: 5px; color: var(--muted); }
.warm-guide small { color: var(--rust); font-size: .75rem; }
.warm-guide h3 { font: 1.35rem/1.35 var(--serif); margin-top: 6px; }
.warm-guide p { font-size: .75rem; margin-top: 10px; }
.warm-guide:hover h3 { text-decoration: underline; text-underline-offset: 5px; }
.warm-faq { display: grid; grid-template-columns: 1fr 1.6fr; gap: 74px; padding-block: 52px; margin-top: 46px; border-top: 1px solid var(--line); }
.warm-faq h2 { font: 2.8rem/1.12 var(--serif); letter-spacing: -1.1px; margin: 16px 0 20px; }
.warm-faq > div > p:not(.eyebrow) { font-size: 1rem; margin-bottom: 22px; }
.faq-list details { border: 1px solid var(--line); border-radius: 10px; background: var(--surface); margin-bottom: 10px; }
.faq-list summary, .faq-list details:first-child summary { padding: 21px 50px 21px 22px; font: 1.15rem/1.5 var(--serif); }
.faq-list summary:after, .faq-list details:first-child summary:after { top: 20px; right: 22px; font: 1.25rem/1.5 var(--sans); color: var(--rust); }
.faq-list details[open] summary { color: var(--ink); }
.faq-list p, .gm-faq-answer { font-size: 1rem; line-height: 1.8; padding: 0 22px 22px; margin: 0; max-width: 72ch; }
.gm-faq-answer p { padding: 0; }
.warm-conversation { display: flex; align-items: center; gap: 30px; padding: 38px 40px; background: var(--soft); border: 1px solid var(--line); border-radius: 16px; margin-bottom: 64px; }
.conversation-symbol { display: flex; align-items: center; justify-content: center; flex-shrink: 0; width: 72px; height: 72px; background: var(--surface); border-radius: 50%; }
.conversation-symbol svg { width: 30px; height: 30px; stroke-width: 1.25; }
.warm-conversation h2 { font: 2.1rem/1.2 var(--serif); letter-spacing: -.7px; margin: 10px 0; }
.warm-conversation p:not(.eyebrow) { font-size: 1rem; }
.warm-conversation .button { margin-left: auto; flex-shrink: 0; }
/* Guides, search results and comfortable long-form reading. */
.page-top { padding-block: 36px 34px; }
.page-title { font: clamp(2.5rem, 4.3vw, 3.7rem)/1.15 var(--serif); letter-spacing: -1.4px; overflow-wrap: anywhere; }
.page-description { font-size: 1rem; line-height: 1.75; max-width: 70ch; margin-top: 17px; }
.breadcrumb, .gms-breadcrumb { font: .8125rem/1.6 var(--sans); letter-spacing: 0; margin-bottom: 24px; color: var(--muted); flex-wrap: wrap; }
.breadcrumb svg { width: 12px; height: 12px; }
.gm-pagination { flex-wrap: wrap; }
.knowledge-search { max-width: 780px; }
.filters { display: flex; flex-wrap: wrap; gap: 8px; border: 0; margin-top: 22px; }
.filter { border: 1px solid var(--line); background: var(--surface); color: var(--muted); border-radius: 7px; font-size: .875rem; min-height: 42px; padding: 9px 14px; line-height: 1.5; }
.filter.active { background: var(--accent); color: var(--accent-text); border-color: var(--accent); }
.filter:hover:not(.active) { background: var(--soft); border-color: var(--rule); }
.results-count { font: .875rem/1.6 var(--sans); margin-bottom: 20px; }
.knowledge-results { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; border: 0; }
.article-row, .knowledge-results .article-row:nth-child(even) { display: flex; align-items: flex-start; gap: 17px; border: 1px solid var(--line); padding: 25px; background: var(--surface); border-radius: 12px; min-height: 180px; }
.article-row:hover { border-color: var(--rule); background: var(--soft); }
.article-row h3 { font: 1.45rem/1.3 var(--serif); letter-spacing: -.4px; }
.article-row .guide-excerpt { display: block; font: .9375rem/1.7 var(--sans); color: var(--muted); margin-top: 12px; text-transform: none; letter-spacing: 0; }
.article-row .guide-meta { font: .75rem/1.5 var(--sans); letter-spacing: 0; text-transform: none; margin-top: 16px; display: flex; gap: 8px; align-items: center; }
.article-symbol { display: flex; width: 37px; height: 37px; align-items: center; justify-content: center; background: var(--soft); border-radius: 8px; flex-shrink: 0; }
.article-symbol svg { width: 20px; height: 20px; stroke-width: 1.3; }
.article-layout { grid-template-columns: 240px minmax(0, 780px); gap: 66px; padding-bottom: 74px; }
.article-sidebar { position: sticky; top: 110px; border: 1px solid var(--line); background: var(--soft); border-radius: 12px; padding: 24px; }
.article-sidebar h2 { font: 1.2rem/1.4 var(--serif); letter-spacing: 0; text-transform: none; margin-bottom: 13px; }
.article-sidebar a { font-size: .875rem; padding: 13px 0; }
.article-sidebar a:last-child { border: 0; }
.article-body h1 { font-size: clamp(2.3rem, 4vw, 3rem); letter-spacing: -1px; max-width: 23ch; }
.article-meta { font: .8125rem/1.5 var(--sans); text-transform: none; letter-spacing: 0; margin-bottom: 20px; }
.article-lead { font-size: 1.125rem; line-height: 1.8; padding-bottom: 0; border: 0; margin: 22px 0 30px; }
.article-prose { margin-top: 30px; }
.article-prose h2, .article-prose.gm-content h2 { font: 1.8rem/1.3 var(--serif); margin-bottom: 16px; scroll-margin-top: 114px; }
.article-prose p, .article-prose li, .article-prose.gm-content p, .article-prose.gm-content li { font-size: 1.0625rem; color: var(--ink); line-height: 1.85; }
.article-prose.gm-content { padding-bottom: 18px; }
.guide-outline { background: var(--soft); border: 1px solid var(--line); border-radius: 10px; padding: 17px 21px; margin: 28px 0; }
.guide-outline summary { cursor: pointer; font-size: .875rem; font-weight: 600; }
.guide-outline nav { display: grid; grid-template-columns: 1fr 1fr; gap: 10px 22px; margin-top: 15px; }
.guide-outline a { font-size: .875rem; color: var(--muted); text-decoration: underline; text-underline-offset: 4px; }
.guide-outline a:hover, .guide-outline a[aria-current=location] { color: var(--ink); }
.article-note { border-radius: 0 10px 10px 0; padding: 22px; }
.article-note p { font-size: .9375rem; }
.article-feedback button { border-radius: 7px; min-height: 44px; font-size: .875rem; }
.article-followup { background: var(--soft); border: 1px solid var(--line); border-radius: 12px; padding: 26px; }
.article-followup h3 { font: 1.6rem/1.3 var(--serif); }
.article-followup p { font-size: .9375rem; }
.all-faqs { max-width: 960px; margin: 0 0 0 auto; }
.all-faqs .faq-category-label { font: 1.8rem/1.3 var(--serif); letter-spacing: -.4px; text-transform: none; border-top: 1px solid var(--line); padding: 26px 0 18px; margin-top: 28px; }
/* Calm forms, clear labels and legible ticket states. */
.form-layout { gap: 32px; grid-template-columns: minmax(0, 1fr) 320px; }
.form-panel { background: var(--surface); border: 1px solid var(--line); border-radius: 14px; padding: 30px; scroll-margin-top: 110px; }
.form-panel h2 { font: 2rem/1.25 var(--serif); letter-spacing: -.6px; }
.form-intro { font-size: 1rem; line-height: 1.7; }
.form-sidebar { background: var(--soft); border: 1px solid var(--line); border-radius: 14px; padding: 27px; }
.form-sidebar > .eyebrow { font-size: .75rem; }
.form-sidebar > p:not(.eyebrow) { font-size: 1rem; }
.sidebar-tip h3 { font-size: 1rem; }
.sidebar-tip p { font-size: .875rem; }
.form-steps { gap: 10px; margin-bottom: 30px; }
.form-step { font-size: .875rem; padding-inline: 0; gap: 8px; line-height: 1.4; }
.form-step > span { border-radius: 50%; height: 29px; width: 29px; min-width: 29px; font-family: var(--sans); }
.form-step.completed { color: var(--accent); }
.category-choices { gap: 12px; border: 0; }
.category-choice label { border: 1px solid var(--line); border-radius: 9px; font-size: .9375rem; padding: 20px 15px 20px 43px; min-height: 80px; }
.category-choice input { top: 30px; left: 16px; }
.field label { font-size: .9375rem; font-weight: 500; }
.field input:not([type=checkbox]), .field select, .field textarea { border-radius: 8px; font-size: 1rem; padding: 13px 15px; min-height: 50px; }
.field input[type=file] { font-size: .875rem; }
.field small, .optional { font: .8125rem/1.6 var(--sans); text-transform: none; }
.checkbox-row { font-size: .875rem; color: var(--ink); }
.form-review { font-size: .9375rem; }
.form-actions { flex-wrap: wrap; }
.demo-notice { font-size: .8125rem; border-radius: 0 8px 8px 0; }
.notice-box { font-size: .875rem; }
.success-icon, .avatar { border-radius: 50%; }
.success-state h2 { font-size: 2.5rem; }
.success-state p { font-size: 1rem; }
.ticket-stats { border: 0; gap: 16px; }
.stat, .stat:first-child, .stat:last-child { border: 1px solid var(--line); background: var(--surface); border-radius: 12px; padding: 22px 25px; }
.stat span { font-size: .9375rem; }
.stat strong { font-size: 2.7rem; }
.ticket-list-controls .search-box { max-width: 360px; }
.ticket-list-controls .search-box input { font-size: 1rem; }
.tickets-table { background: var(--surface); border: 1px solid var(--line); border-radius: 12px; border-collapse: separate; border-spacing: 0; overflow: hidden; }
.tickets-table th { font: .8125rem/1.5 var(--sans); text-transform: none; letter-spacing: 0; border-bottom: 1px solid var(--line); padding: 16px 22px; }
.tickets-table td { font-size: .875rem; padding: 22px; }
.tickets-table td:first-child a { font-size: 1rem; }
.tickets-table tr:last-child td { border-bottom: 0; }
.ticket-ref { font: .75rem/1.5 var(--sans); margin-top: 8px; }
.status-pill { font-size: .8125rem; border-radius: 6px; padding: 5px 9px; background: var(--soft); }
.status-pill:before { border-radius: 50%; }
.status-pill.waiting { background: color-mix(in srgb, var(--rust) 10%, var(--surface)); color: var(--rust); }
.status-pill.resolved { background: var(--soft); color: var(--muted); }
:root[data-theme=dark] .status-pill.waiting { color: var(--rust); }
:root[data-theme=dark] .status-pill.resolved { color: var(--muted); }
.account-note { font-size: .8125rem; align-items: flex-start; }
.ticket-facts { border: 1px solid var(--line); border-radius: 12px; }
.ticket-facts dt { font: .8125rem/1.6 var(--sans); text-transform: none; }
.ticket-facts dd { font-size: .9375rem; }
.ticket-facts .button { font-size: .875rem; }
.message-panel > p { font-size: 1rem; color: var(--ink); }
.message-header strong { font-size: .9375rem; }
.message-header small { font-size: .75rem; }
.ticket-mobile-category { display: none; }
.contact-methods { border: 0; gap: 16px; }
.contact-method, .contact-method:first-child, .contact-method:last-child { padding: 26px; border: 1px solid var(--line); border-radius: 12px; background: var(--surface); }
.contact-method h2 { font: 1.65rem/1.3 var(--serif); }
.contact-method p { font-size: 1rem; }
.contact-method .text-link { font-size: .875rem; }
/* Footer and assistance. No invented availability or live-status claims. */
.site-footer { padding-block: 48px 75px; }
.footer-top { grid-template-columns: 1.15fr 1fr 1fr 1.1fr; gap: 38px; }
.footer-column h2 { font: 600 .8125rem/1.5 var(--sans); text-transform: none; letter-spacing: 0; }
.footer-column a, .footer-column button, .footer-column p { font-size: .875rem; overflow-wrap: anywhere; }
.footer-domain, .footer-bottom, .preview-label { font: .75rem/1.6 var(--sans); }
.footer-bottom { flex-wrap: wrap; }
.footer-external { font-size: .875rem; text-decoration: underline; text-underline-offset: 5px; }
.chat-launcher { background: var(--accent); color: var(--accent-text); border-color: var(--accent); border-radius: 50px; box-shadow: 0 8px 25px #14241a22; padding: 14px 20px; font-size: .875rem; }
.chat-launcher-plus { display: none; }
.chat-dialog { border-radius: 15px; border-color: var(--line); box-shadow: 0 22px 80px #0004; }
.chat-header { border-color: var(--line); }
.chat-header h2 { font-size: 1.5rem; }
.chat-header p { font: .75rem/1.5 var(--sans); letter-spacing: 0; text-transform: none; }
.chat-avatar { border-radius: 50%; }
.chat-notice { font-size: .75rem; }
.chat-bubble { border-radius: 10px; font-size: .9375rem; }
.chat-choices button { border-radius: 7px; font-size: .875rem; min-height: 42px; }
.chat-compose input { font-size: 1rem; }
.chat-compose button { border-radius: 50%; }
.toast { border-radius: 9px; background: var(--ink); color: var(--paper); box-shadow: var(--shadow); font-size: .875rem; }
/* Native WordPress content and plugin shell. */
.gm-content { max-width: 800px; padding-bottom: 65px; }
.gm-content h2 { font: 2rem/1.3 var(--serif); margin: 35px 0 18px; }
.gm-content h3 { font: 1.6rem/1.3 var(--serif); margin: 25px 0 15px; }
.gm-content p, .gm-content li { font-size: 1rem; line-height: 1.85; margin-bottom: 18px; }
.gm-content a:not(.button) { color: var(--rust); text-decoration: underline; text-underline-offset: 4px; }
.gm-content img { height: auto; border-radius: 9px; }
.gm-content ul, .gm-content ol { padding-left: 24px; }
.gm-content figure { margin-inline: 0; }
.gm-content blockquote { padding: 20px; border-left: 3px solid var(--accent); background: var(--soft); margin: 25px 0; }
.gm-content pre { padding: 20px; overflow: auto; background: var(--soft); font-size: .875rem; }
.gm-content table { width: 100%; border-collapse: collapse; }
.gm-content th, .gm-content td { padding: 14px; border: 1px solid var(--line); text-align: left; }
.gm-notice { background: var(--soft); padding: 20px 24px; border-radius: 8px; margin: 0 0 28px; font-size: 1rem; }
.gm-notice.error { border-left: 3px solid var(--danger); }
.gm-notice.success { border-left: 3px solid var(--accent); }
.gm-portal { min-height: 350px; padding-bottom: 60px; }
.gm-portal .gm-plugin-surface { border: 1px solid var(--line); padding: 28px; border-radius: 12px; }
.gm-portal-links { display: flex; gap: 10px; flex-wrap: wrap; margin-bottom: 25px; font-size: .875rem; }
.gm-portal-links a { border: 1px solid var(--line); border-radius: 7px; padding: 10px 15px; background: var(--surface); }
.gm-portal-links a:hover { background: var(--soft); }
.gm-honeypot { position: absolute; left: -10000px; top: auto; width: 1px; height: 1px; overflow: hidden; }
.gm-pagination { display: flex; gap: 12px; justify-content: center; margin-top: 35px; }
.gm-pagination a, .gm-pagination span { border: 1px solid var(--line); padding: 9px 15px; border-radius: 7px; font-size: .875rem; }
.gm-pagination .current { background: var(--accent); color: var(--accent-text); }
.gm-empty { padding: 35px; background: var(--soft); border-radius: 12px; }
.gm-empty h2 { font: 1.9rem/1.3 var(--serif); margin-bottom: 14px; }
.gm-empty p { font-size: 1rem; }
.gm-empty .button { margin-top: 20px; }
.gm-help-links { display: grid; gap: 12px; }
.gm-help-links a { padding: 15px; border: 1px solid var(--line); border-radius: 8px; font-size: 1rem; }
.gm-help-body { padding: 25px; overflow: auto; }
.gm-help-body p { margin-bottom: 22px; }
.gm-editor-content { padding-bottom: 40px; }
.wp-block-button__link { background: var(--accent); color: var(--accent-text); border-radius: 9px; }
/* Motion is progressive; nothing is hidden when JavaScript is unavailable. */
.motion-pending { opacity: 0; transform: translateY(10px); }
.motion-visible { opacity: 1; transform: none; }
.warm-service, .warm-guide { transition: opacity .45s, transform .4s, background .2s, border-color .2s; }
.hero-photo img { animation: photo-arrive .8s ease-out both; }
@keyframes photo-arrive { from { opacity: .4; transform: scale(1.02); } to { opacity: 1; transform: scale(1); } }
@media (max-width: 1100px) {
  .wrap { width: calc(100% - 64px); }
  .warm-header-inner { gap: 20px; }
  .brand-name { font-size: 1.5rem; }
  .warm-header .desktop-nav { gap: 19px; }
  .header-ticket { display: none; }
  .hero-content h1 { font-size: 3.65rem; max-width: 51%; }
  .warm-intro { max-width: 47%; }
  .hero-photo { left: 55%; }
  .warm-content { grid-template-columns: 1.8fr 1fr; gap: 24px; }
  .warm-service { padding: 18px 15px; gap: 12px; }
  .warm-popular { padding: 24px; }
  .warm-actions a { padding: 22px 18px; }
  .warm-actions strong { font-size: 1.5rem; }
  .warm-conversation { gap: 24px; padding: 32px; }
  .conversation-symbol { display: none; }
  .article-layout { grid-template-columns: 210px minmax(0, 1fr); gap: 36px; }
  .form-layout { grid-template-columns: minmax(0, 1fr) 280px; gap: 26px; }
  .form-panel { padding: 26px; }
  .footer-top { grid-template-columns: 1fr 1fr 1fr; }
  .footer-network { grid-column: 2/4; }
}
@media (max-width: 800px) {
  .wrap { width: calc(100% - 44px); }
  .warm-header-inner { min-height: 80px; gap: 16px; }
  .warm-header .desktop-nav { display: none; }
  .header-actions { margin-left: auto; gap: 8px; }
  .header-ticket { display: block; }
  .menu-toggle { display: flex; width: 44px; height: 44px; margin: 0; border-radius: 50%; }
  .warm-hero { min-height: 464px; }
  .hero-content h1 { font-size: 3.15rem; max-width: 57%; }
  .hero-photo { left: 57%; right: 22px; }
  .warm-intro { max-width: 50%; font-size: 1rem; }
  .hero-content .hero-search { width: 54%; }
  .warm-actions > .wrap { gap: 10px; }
  .warm-actions a { padding: 18px 14px; gap: 12px; align-items: flex-start; }
  .warm-actions a > svg { width: 23px; height: 23px; }
  .warm-actions strong { font-size: 1.35rem; }
  .warm-actions small { font-size: .875rem; }
  .warm-content { grid-template-columns: 1fr; gap: 32px; }
  .warm-service { min-height: 110px; padding: 22px; }
  .warm-service h3 { font-size: 1.35rem; }
  .warm-popular { padding: 28px; }
  .warm-faq { grid-template-columns: 1fr 1.3fr; gap: 30px; }
  .warm-faq h2 { font-size: 2.4rem; }
  .warm-conversation { flex-wrap: wrap; }
  .warm-conversation .button { margin-left: 0; }
  .article-layout { grid-template-columns: 1fr; }
  .article-sidebar { position: static; display: none; }
  .form-layout { grid-template-columns: 1fr; gap: 28px; }
  .form-sidebar { display: block; }
  .contact-methods { grid-template-columns: 1fr; }
  .contact-method, .contact-method:first-child, .contact-method:last-child { padding: 26px; }
  .ticket-list-controls { align-items: stretch; }
  .ticket-list-controls .search-box { max-width: none; }
  .footer-top { gap: 30px; }
  .admin-bar .warm-header { top: 46px; }
}
@media (max-width: 620px) {
  html { scroll-padding-top: 95px; }
  .wrap { width: calc(100% - 40px); }
  .warm-header-inner { min-height: 78px; gap: 10px; }
  .brand-name { font-size: 1.45rem; }
  .brand-subtitle { font-size: .75rem; letter-spacing: 0; }
  .brand-symbol { width: 31px; height: 38px; }
  .brand-symbol img { width: 75px; left: -21px; top: -18px; }
  .brand { gap: 9px; }
  .header-ticket { display: none; }
  .header-actions { gap: 0; }
  .theme-toggle, .menu-toggle { height: 44px; width: 38px; }
  .warm-hero { display: flex; flex-direction: column; min-height: 0; }
  .hero-content { order: 1; padding-block: 30px 24px; }
  .hero-content h1 { max-width: none; font-size: clamp(2.5rem, 10.8vw, 3.7rem); letter-spacing: -1.3px; }
  .hero-content > .eyebrow { font-size: .75rem; margin-bottom: 17px; }
  .warm-stroke { margin-top: 21px; }
  .warm-intro { max-width: none; font-size: 1rem; margin-top: 17px; }
  .warm-intro br { display: none; }
  .hero-content .hero-search { width: 100%; margin-top: 22px; }
  .hero-photo { position: relative; inset: auto; order: 2; margin: 0 20px 22px; height: 210px; border-radius: 12px 12px 40px 12px; }
  .hero-photo img { object-position: 65% 64%; }
  .search-box input, .hero-content .search-box input { font-size: 1rem; }
  .hero-content .search-submit { min-width: 70px; width: auto; }
  .popular-searches { font-size: .8125rem; gap: 12px; }
  .popular-searches > span { display: none; }
  .warm-actions > .wrap { grid-template-columns: 1fr; gap: 10px; padding-bottom: 0; }
  .warm-actions a { padding: 20px; align-items: center; gap: 18px; }
  .warm-actions strong { font-size: 1.5rem; }
  .warm-actions small { font-size: .875rem; }
  .warm-actions a > svg { width: 26px; height: 26px; }
  .warm-content { margin-top: 34px; gap: 28px; }
  .warm-section-heading { gap: 14px; flex-wrap: wrap; }
  .warm-section-heading h2 { font-size: 1.75rem; }
  .warm-section-heading > .text-link { font-size: .875rem; }
  .warm-service-grid { grid-template-columns: minmax(0, 1fr); gap: 10px; }
  .warm-service { padding: 21px; min-height: 108px; gap: 17px; }
  .warm-service h3 { font-size: 1.35rem; }
  .warm-service p { font-size: .875rem; }
  .warm-popular { padding: 25px; }
  .warm-guide h3 { font-size: 1.35rem; }
  .warm-faq { grid-template-columns: 1fr; gap: 25px; margin-top: 36px; padding-block: 32px; }
  .warm-faq h2 { font-size: 2.4rem; }
  .faq-list summary, .faq-list details:first-child summary { font-size: 1.1rem; padding-left: 18px; padding-right: 44px; }
  .faq-list summary:after { right: 18px; }
  .faq-list p, .gm-faq-answer { font-size: 1rem; padding-inline: 18px; }
  .warm-conversation { padding: 27px 23px; gap: 22px; margin-bottom: 42px; }
  .warm-conversation h2 { font-size: 2rem; }
  .warm-conversation .button { width: 100%; justify-content: center; }
  .page-title { font-size: 2.5rem; letter-spacing: -1px; }
  .page-top { padding-block: 26px 30px; }
  .page-description { font-size: 1rem; }
  .page-top > .eyebrow, .page-head-row .eyebrow { font-size: .75rem; }
  .breadcrumb, .gms-breadcrumb { font-size: .8125rem; }
  .knowledge-results { grid-template-columns: 1fr; }
  .article-row, .knowledge-results .article-row:nth-child(even) { padding: 23px 20px; gap: 14px; min-height: 0; }
  .article-row h3 { font-size: 1.35rem; }
  .article-row .guide-excerpt { font-size: .9375rem; }
  .filter { font-size: .875rem; padding-inline: 12px; }
  .article-body h1 { font-size: 2.25rem; }
  .article-meta { font-size: .8125rem; gap: 8px; }
  .article-lead { font-size: 1.0625rem; }
  .article-prose h2, .article-prose.gm-content h2 { font-size: 1.6rem; }
  .guide-outline nav { grid-template-columns: 1fr; }
  .article-followup { align-items: stretch; flex-direction: column; padding: 24px; }
  .article-followup .button { justify-content: center; }
  .form-panel { padding: 24px 20px; }
  .form-panel h2 { font-size: 1.75rem; }
  .form-intro { font-size: 1rem; }
  .form-step { font-size: .875rem; gap: 6px; flex-direction: column; align-items: flex-start; padding-bottom: 12px; }
  .form-step > span { width: 28px; height: 28px; font-size: .75rem; }
  .category-choices { grid-template-columns: 1fr; }
  .category-choice label { min-height: 70px; padding: 18px 13px 18px 43px; font-size: .9375rem; }
  .category-choice input { top: 25px; }
  .field-row { grid-template-columns: 1fr; gap: 0; }
  .field label { font-size: .9375rem; }
  .field small { font-size: .8125rem; }
  .form-sidebar { padding: 26px; }
  .form-sidebar > p:not(.eyebrow) { font-size: 1rem; }
  .form-review { grid-template-columns: 90px minmax(0, 1fr); font-size: .875rem; }
  .form-review dd { padding-left: 12px; }
  .form-actions .button { flex: 1; justify-content: center; }
  .ticket-stats { gap: 8px; }
  .stat, .stat:first-child, .stat:last-child { display: block; padding: 16px 12px; }
  .stat span { font-size: .875rem; min-height: 42px; line-height: 1.5; }
  .stat strong { display: block; font-size: 2.4rem; margin-top: 12px; }
  .tickets-table td, .tickets-table th { padding-inline: 15px; }
  .tickets-table td:first-child a { font-size: .9375rem; }
  .tickets-table th:first-child { width: 60%; }
  .tickets-table th:nth-child(2) { width: 40%; }
  .status-pill { font-size: .875rem; padding-inline: 7px; white-space: normal; }
  .ticket-mobile-category { display: block; font-size: .75rem; color: var(--muted); margin-top: 7px; }
  .ticket-ref { font-size: .75rem; }
  .ticket-detail-layout { grid-template-columns: 1fr; }
  .message-panel > p { font-size: 1rem; }
  .contact-method p { font-size: 1rem; }
  .contact-method .text-link { font-size: .875rem; }
  .footer-top { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 32px 22px; }
  .footer-statement, .footer-network { grid-column: 1/-1; }
  .footer-column h2 { font-size: .8125rem; }
  .footer-column a, .footer-column button { font-size: .875rem; }
  .footer-bottom { font-size: .75rem; gap: 18px; }
  .footer-domain, .preview-label { font-size: .75rem; }
  .footer-legal { gap: 20px; }
  .chat-launcher { font-size: .875rem; padding: 12px 17px; right: 14px; bottom: 14px; }
  .chat-launcher { width: 52px; height: 52px; border-radius: 50%; padding: 13px; justify-content: center; }
  .chat-launcher > span { position: absolute; width: 1px; height: 1px; padding: 0; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; }
  .chat-dialog { border-radius: 12px; }
  .chat-bubble { font-size: .9375rem; }
  .chat-header h2 { font-size: 1.4rem; }
  .gm-portal .gm-plugin-surface { padding: 15px; }
  .gm-notice { padding: 18px; font-size: 1rem; }
}
@media (prefers-reduced-motion: reduce) {
  .motion-pending { opacity: 1; transform: none; }
  *, *:before, *:after { scroll-behavior: auto !important; animation: none !important; transition: none !important; }
}

/* App data-deletion form (Google Play web resource). Reuses the contact-form classes. */
.deletion-app { margin: 0 0 22px; padding: 14px 18px; background: var(--soft); border-radius: 8px; font-size: .9375rem; }
.field-help { font: .8125rem/1.7 var(--sans); color: var(--muted, inherit); margin: -6px 0 18px; }
.deletion-confirm { display: flex; align-items: flex-start; gap: 10px; margin: 22px 0; font-size: .9375rem; line-height: 1.65; }
.deletion-confirm input { margin-top: 3px; flex: 0 0 auto; }
.gm-delete-form .field { margin-bottom: 18px; }
.gm-delete-form .field-row { display: grid; gap: 18px; grid-template-columns: 1fr 1fr; }
@media (max-width: 640px) { .gm-delete-form .field-row { grid-template-columns: 1fr; } }